Terms of service

Custom made orders are available and can be ordered through emailing info@rebecca-jane.com. Prices will vary and production can take about 2 months from final decision of shape and style.

The nature of working with recycled materials means that you get slight differences in each piece that is made even if it is the same style. We use recycled leather jackets to make all designs and Blacks and Browns tend to be the most easily found but other colours are available on request but can take longer for delivery.

Your order will be dispatched within 2 days of placing your order in the SHOP section and 4 weeks in the DESIGN TO ORDER section , some may be dispatched sooner but it depends on stock availability.

All shipping is done through Uk Royal Mail tracked & insured service. Uk residence it takes approximately 1 working day, Eu we use Airsure® mail it takes up to three days to Western Europe, five days to Eastern Europe and seven days for the rest of the world. Items are always sent with a tracked and insured service so that your purchase arrives with you safely and stress free for both parties.

Rebecca-Jane does not take responsibility for items damaged in transit but will when possible claim for any items lost and will re-fund the cost of the purchase when royal mail has re-funded the lost item